Travel

  • What is required at the time of the appointment?

    Please email your travel itinerary along with vaccination history and current medication list to our office at Contact@idctc.com for Dr. Welton to review before your appointment.
  • How long prior to departure should a traveler get vaccinated?

    We encourage you to plan ahead. Travel vaccines should be administered 4-6 weeks prior to your trip. This allows time for you to receive travel vaccines that must be administered in a series.
  • What should be done to make an appointment?

    Call us at (772) 299-7009 and speak to a receptionist.
  • How far in advance should the traveler schedule an appointment?

    We prefer to schedule you at least one week in advance of the time you need to come in for your appointment. This gives us shipping time if we need to get your vaccine in stock.
  • Are medical insurances covering the office visit and vaccinations?

    Unfortunately, most insurance policies do not cover travel vaccinations. Under certain circumstances, your insurer may cover for certain preventive medications. We can provide you with a detailed statement that you can submit to your insurance company for reimbursement. Getting reimbursed is not a guarantee and this process is between you and your insurance company, not with our office.
  • Will the documentation of vaccines be provided?

    Yes, our nurse will provide you with a state approved record of vaccination.
  • Do you provide all necessary vaccines?

    Yes. We offer vaccines for Yellow Fever, Hepatitis A & B, Tetanus/Diphtheria, Typhoid, Rabies, Meningitis, Japanese Encephalitis, Polio, Malaria Prevention, Pneumonia, Pertussis, Shingles, Chicken pox and the Flu.
  • Are necessary prescriptions provided?

    Yes.

Appointments

  • What payment options do you accept?

    We accept Cash, Check, Visa, MasterCard, Discover and American Express.
  • I am a new patient to your practice. What will be required at my first visit?

    New patients should bring all insurance information, identification cards and an allergy and medication list. You should arrive 15 minutes prior to their scheduled appointment in order to complete the necessary paperwork and allow time for staff to create a new chart for you.
  • What types of medications does my doctor need to know that I am taking?

    Your doctor needs to know about all the medications you take, even if you do not take them all the time. These medications include prescription drugs, over-the-counter (non-prescription) drugs, vitamins, herbal remedies or supplements, laxatives, and eye drops. Make sure your doctor knows how much you take and how often you take each medication.
  • What should I include when I describe a symptom to my doctor?

    Your description should include what the symptom is, when it started, when it occurs, how long it lasts, how often you have it, and anything that makes it worse or better. Try to be as specific as possible.
  • I am not a year round resident, can I become a patient?

    Yes, as long as we are contracted with your insurance plan. At the time of your visit, please be sure to provide both your summer and winter addresses.

Billing

  • Do you bill my secondary/supplemental insurance?

    Yes, once we have received a response from your primary insurance, we bill your secondary insurance for you.
  • Will I have to pay anything when I come to the office?

    New and established patients are always required to pay their co-pay at the time of service. If you do not have a co-pay, but are required to meet a deductible with your insurance carrier, you should provide evidence that your deductible has been met and be prepared to pay the coinsurance due. If your deductible is not met, you will be expected to pay for the office visit plus any infusions that may be done.

Other

  • How do I obtain my medical records?

    Your medical records can be requested by going to the office location where you are seen for your appointments and fill out a records release form. Please allow 7-14 days for your request to be processed.
  • Who do I notify about changes in my personal information?

    In order for us to notify you about prescriptions, file your insurance claims, etc., you must immediately notify the receptionist of any new telephone numbers, change of address, job changes, or new insurance company information.
  • Is there a fee for missing my appointment?

    Yes, you will be subject to a $25.00 charge if an appointment is missed or cancelled within 24 hours of your scheduled time.